St Ives Harbour on Sunday 3rd May 2020 during the Spring lockdown
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Facebook group
This is a worthwhile Facebook Group to join for St Ives residents:
St Ives Local Residents – Reaching Out During The Corona Virus Outbreak
Local information leaflet
St Ives Covid Coalition has produced a handy leaflet and has been delivered throughout St Ives households periodically. For the electronic version click on the link.
Latest COVID-19 Local Information Leaflet – Download (PDF 300KB) last updated April 2021.
St Ives BID updates
COMMUNITY AND GOVERNMENT
Help, volunteer and community advice:
People needing help call 07880 436478 or email us at help@stivesclt.org.uk
Volunteer your time to help, call us at 791677 or 07880 436478 or email us at volunteer@stivesclt.org.uk
Disability Cornwall volunteers help with shopping, medicines, chat. 759500
Adult Social Care – If you have concerns about a vulnerable adult’s well-being call 0300 1234 131 during working hours or 01208 251300 out of hours.
Domestic Abuse – if you do not feel safe call 01872 225629 or 0300 777 4777 or Boots chemist is a safe space
For Easy-Read information/guidance about Coronavirus
Safer Cornwall is campaigning to raise awareness of safety measures and support that families can draw on if they are experiencing domestic abuse during the lockdown. The campaign aims to give people practical and easy to follow tips on how to increase safety at home and reassure communities that vital services are still available to support adults and children. You can leave your house to access support and safety at any time during lockdown If you are in immediate danger call 999. Tell someone you trust and create a safety net around you. If safe to do so, have a ‘get up and go bag’ hidden if you need to escape quickly, with all your essential items. Have a safe room in the house you can escape to and alert your neighbours. Safer Cornwall is also supporting the national #youarenotalone campaign and would urge people to contact Cornwall’s Domestic Abuse Service by calling 0300 777 4777.
Government & Council services
Cornwall Council Covid-19 help call 0300 123 1118 or email covid19@cornwall.gov.uk
Bin and recycling collection services running as normal.
Waste & recycling centres – St Erth re-opens from 19th May 2020 for essential use only. What will be accepted: Recycling, chargeable waste, Garden waste and General household rubbish (black bag waste or bulky items). What will NOT be accepted: trade waste. Make sure you read this important notice before travelling or you may not be allowed into the Household Waste and Recycling Centre.
Council Tax call 0300 1234 171
Cornwall Housing call 0300 1234 161 for advice regarding all council housing matters
Bereavement Helplines call 01872 252713 between Mon-Fri 9 am -4 pm or call 01726 829874 between Mon-Fri 10 am – 6 pm
Government website for Covid-19 advice such as social distancing, isolating at home and Universal credit
People Hub Helpline – call 0333 0150699 was launched April 2020 by Cornwall Development Company, on behalf of Cornwall Council, offering employment, skills and training information and support to all residents during the current Covid-19 pandemic. Over the last six weeks, People Hub has been providing crucial information to callers from across the county and continues to support them on a range of issues, from employment and redundancy to benefits and financial help. People are encouraged to call the helpline on 0333 0150699 and speak with one of the Advisers to find out what support is available for them. The People Hub is open from Monday to Friday between 10 am –5 pm.
Churches
Fore Street Methodist Church – Facebook
St Ia and St John’s are hosting ‘virtual services’ for those wanting spiritual nourishment – do follow us on Facebook or sign up to our mailing list by emailing the vicar (nickwiddows@hotmail.com). If you need someone to talk to about spiritual matters, or anything else you are facing, please email Nick or get in touch through our website to arrange a time to talk.
Sacred Heart and St Ia Catholic Church has information on its website
HEALTH AND WELLBEING
Pharmacies
Stennack Pharmacy call 795047 – opening hours: Mon-Fri 9 am – 5 pm closed for lunch 1.30 – 2 pm
Leddra Pharmacy calls 795432 opening hours: Mon-Sat 9.30 am – 5.30 pm closed for lunch 12.30 – 1.30 pm. Can deliver locally
Carbis Bay Pharmacy call 799025 or through Facebook – opening hours Mon-Fri 9 am – 6 pm closed for Lunch 1 – 2 pm Sat 9 am – 12 pm
Exercise at home apps and websites
Mental Health & Helplines
Coping With Stress
If you’re feeling overwhelmed, write down and share with someone you trust:
- Things you feel you have little or no control over
- Things you feel you have some control over
- Things you have lots of control over
This can be anything from work-related activities, to home-schooling, to money and everything else in between. Once you have your list, talk about it, and identify what you can focus on.
Focus on the Positive
It’s all about the little wins at the minute and remembering to look for the good things that happen to you. When you look for positivity your brain remembers and the more you do it, the more good things you will notice which will hopefully make you feel happier. The NHS Free App can help you build confidence, energy and a positive mindset.
Continue to access nature and sunlight wherever possible.
Increasing numbers will join those already in self-isolation so now might be a good time to make sure you have the right phone numbers and email addresses of the people you care about.
If you’re self-isolating, strike a balance between having a routine and making sure each day has some variety.
It might end up actually feeling like quite a productive two weeks. You could work through your to-do list or read a book you’d been meaning to get to.
The mental health charity, Mind, recommends continuing to access nature and sunlight wherever possible.
Do exercise, eat well and stay hydrated.
Limit the news and be careful what you read
Limit the amount of time you spend reading or watching things which aren’t making you feel better. Perhaps decide on a specific time to check in with the news
Stay informed by sticking to trusted sources of information such as the Government and NHS websites
Have breaks from social media and mute things which are triggering
Mute key words which might be triggering on Twitter and unfollow or mute accounts
Mute WhatsApp groups and hide Facebook posts and feeds if you find them too overwhelming
Wash your hands – but not excessively
AnxietyUK suggests practising the “Apple” technique to deal with anxiety and worries.
Acknowledge: Notice and acknowledge the uncertainty as it comes to mind.
Pause: Don’t react as you normally do. Don’t react at all. Pause and breathe.
Pull back: Tell yourself this is just the worry talking, and this apparent need for certainty is not helpful and not necessary. It is only a thought or feeling. Don’t believe everything you think. Thoughts are not statements or facts.
Let go: Let go of the thought or feeling. It will pass. You don’t have to respond to them. You might imagine them floating away in a bubble or cloud.
Explore: Explore the present moment, because right now, in this moment, all is well. Notice your breathing and the sensations of your breathing. Notice the ground beneath you. Look around and notice what you see, what you hear, what you can touch, what you can smell. Right now. Then shift your focus of attention to something else – on what you need to do, on what you were doing before you noticed the worry, or do something else – mindfully with your full attention.
Keep regular sleep hours
Going to bed when you feel tired and getting up at roughly the same time helps teach your body to sleep better. Try to avoid napping where possible.
Confront sleeplessness
If you are lying awake unable to sleep, do not force it. Get up and do something relaxing for a bit, and return to bed when you feel sleepier.
Create a restful environment
Dark, quiet and cool environments generally make it easier to fall asleep and stay asleep.
Write down your worries
If you often lie awake worrying about tomorrow, set aside time before bed to make a list for the next day. This can help put your mind at rest.
Move more, sleep better
Being active can help you sleep better. These videos can get you going, but remember to avoid vigorous activity near bedtime if it affects your sleep.
Put down the pick-me-ups
Caffeine and alcohol can stop you falling asleep and prevent deep sleep. Try to cut down on alcohol and avoid caffeine close to bedtime.
Anxiety UK call 03444 775 744
Breathe Communities – Facebook Gatherings: Thurs / Fri / Sat 10.30 am. Would you like a daily call? 07812110273 or email reathecommunities@gmail.com
Childline 0800 1111
Cornwall Hospice Care call 01726 829874
Counselling for Social Change offer one free 30-mins session 364722 or email info@counsellingforsocialchange.org.uk
Cruse Bereavement support
Dentist: Phone your own dentist for an emergency number. If you are not registered with a local dentist, call 0333 405 0290 or email westcountrydental.care@nhs.net, for out hours call 111.
Disability Cornwall 759500 advice & help
Domestic Abuse Support call 0300 777 4 777 or 01872 225629 or email saferfuture@firstlight.org.uk
Kernow Carers Service call 0800 587 8191 or email fis@cornwall.gov.uk
LGBT Switchboard call 0300 330 0630 between the hours 10 am – 10 pm
NHS Direct call 111
MHFA England – Personal Mental Health Advice
Samaritans call 116 123
Silverline for older people 0800 470 8090 8am–8pm
YoungMinds – Young people feeling anxious
Support for Families or call 0300 1234 101
Valued Lives 01209 901438 option 1.
ARTS AND ENTERTAINMENT
Ideas from Tate St Ives make marbled paper/chocolate artworks/spin painting/op art plant pot
St Ives Library & Information Service– Monday to Saturday 9:30 am – 4 pm.
Friends of St Ives Library virtual bookclub email stivesfosil@gmail.com or Facebook
Join Cornwall Libraries every Wednesday at midday for an online Lego club.
FOOD AND SHOPPING
Community Shopping Scheme
Asda Volunteer cards. If you’re self-isolating you can buy a volunteer card and email it to whoever is doing your shopping. Or you can order a physical card if you prefer.
Co-Op Community Shopping Scheme. If you’ve been instructed by the Government to stay home, you can purchase or top up our Community Shopping Card by calling 0800 029 4592. The card will be posted to you within 2-3 working days and friends, family or volunteers can use this to do your shopping in-store.
Tesco Volunteer cards. To help you stay safe at home, you can now buy a Tesco Volunteer e-Gift Card and email it to whoever is doing your shopping. They can use this to pay for your Tesco shop.
Food
Disability Cornwall Kitchen call 759500
Food For Families emergency food parcels call 07925 298587 or on Facebook.
St Ives Community Free Food Share
Palemon Best on Tue at 12.30 pm and Fri at 5.30 pm Rugby Club on Thur at 12 pm and Sat at 8 pm
St Ives Foodbank 07958 390303 or facebook
Food Pantries
Food pantries where you can donate, take, and/or swap food.
Food pantry, Ayr Field Bus Stop – Sponsored by Ayr Stores
Food Pantry, Penbeagle near the vet’s goods can be donated, free to collect
Food Pantry, Bus Stop near, Rugby Club, Alexandra Road – Sponsored by Ayr Stores
Food Pantry, opposite Stennack Surgery – Sponsored by Ayr Stores
Food Pantry, Carbis Bay Pharmacy
Shops
Allotment Deli call 794578
Ayr Stores call 791800
Can deliver
Brocante – 339856 –
Carnellis Stores call 796685 – Facebook
Can deliver
Co-op – OAPs and key workers priority hour Mon-Sat 8 am – 9 am and Sun 10 – 11 am.
Stennack 797232
Tregenna Pl 796092
Royal Sq 796494
Costcutter – Carbis Bay 754059. Facebook
Will deliver on Wed & Sat. £2 orders under £25, free over £25.
Costcutter, Corva Road 798958
Ferrells Bakery call 797703 – Facebook
The Floral Shop Gabriel St call 797286
Harvey Bros Butchers call 795073 or Facebook (Penzance branch)
Delivers locally
Johns (off licence) – 795797 – Facebook
Norway Stores 794657 – Twitter
Osbornes 449212 – Facebook
Delivers locally
Pure Silver Design – 793618 – Facebook
St Ives Bakery – 798888
St Ives Bookseller – 796676 –
Can deliver
St Ives Farmers Market or Facebook now doing online orders.
Thursday at Guildhall 9 am – 12noon
Mon, Wed, Fri Priority hours – OAPs and vulnerable: 9 am-10 am NHS workers: Tues & Thur 9 am-10 am
Trink Dairy or Facebook 24hr vending machine. Cash, change given
Cafe / Restaurants - takeaways/deliveries only
Albatross Fish & Chips 07580007970 – Facebook
The Balancing Eel – See Facebook for menus & updates
Bens Kitchen – email to place orders: orders@bensathome.delivery – See Facebook Email orders by 6 pm Tuesday for delivery Friday or Saturday. Wines also available to order
Blas Burgerworks – 797272 card only
Cafe Art – Facebook – 799450 –
Curry Garden 799003
Harbour Fish & Chips 799295
Hong Kong Kitchen 798257
The Mermaid – See Facebook for menu- 796816
Pels – See facebook for menus. Pre-order and pre-pay only and you will be advised of a collection slot.
Porthmeor Beach Cafe – daily 9 – 5 pm. Takeaway only
Porthminster Beach Cafe – email kitchen@porthminstercafe.co.uk to place orders: See Facebook page menus updated every Monday email to book a slot for delivery Friday or Saturday include your name number & order collection slots between 5pm-8.30pm
Rajpoot 795307
Scarlet Wines 757878
Source Kitchen The Digey 799487 or Facebook see website for menu and groceries – Delivers or click and collect
St Ives Donner Kebab House 793633
St Ives Pizza Company 794030
St Ives Street Food – Worldwide street food –
Talay Thai Kitchen – Facebook for menu.
Payment over the phone only.
Can order through website for click and collect.
The Mex – 797658 – Facebook
Yellow Canary – Facebook – Takeaway Teas, Coffees & cakes
Yeungs – 799982
Warrens – Tregenna Place – Facebook
Warrens – Whard Road – Facebook
West Beach Cafe
Services
A1 Cars 797700
D J Cars 796633
Mobile Post Office – Carbis Bay – Memorial Hall – Facebook
Tues & Thur 10.30 am – 12 pm
Post Office – The Wharf 795986 – Facebook
St Ives Times & Echo & Stationery 795813 times@stivesnews.co.uk & Facebook
Cash Machines: Co-op Stennack / Wharf Post office / Colenso (pay to withdraw)
More Deliveries:
Celtic Fish & Game 797404
Order online – delivers Mon – Fri
Little Palais Cheese, wine, cider, beer and more 07307430 098
Pilchard Press Alehouse – email lewiselliot@live.co.uk – See Facebook for details – BACs or cash on delivery
Ruby June’s Curries 449101
St Ives Cider – contact david@stivescider.co.uk or messenger @stivescider – min orders £30
Local shops doing online sales:
HOUSEHOLD AND SIMILAR
Energy companies
Here are some of the big energy customer telephone help line numbers:
The ‘Big 6’ energy companies
British Gas 0333 202 9802
EDF 0333 200 5100
EON 0345 052 000
nPower 0800 073 3000
Scottish Power 0800 027 0072
SSE 0345 0262 658
Bristol Energy 0808 281 2222
Octopus Energy 0330 808 1080
OVO 0800 5999 440 (pay monthly) or
0800 358 3523 (prepayment).
Local housing associations
LiveWest Tenants Hardship Grants 0300 123 8080
COMMUNITY NEEDS
Volunteer and offer Your Time 791677 / 079305 36591 volunteer@stivesclt.org.uk
Cornwall Council accommodation for key workers.
If you can offer a place, covid19@cornwall.gov.uk
Cornwall Appeal for Foster Carers If you can help, please call
01872 323638
Cornwall Community Foundation is raising money to support families in Cornwall.
BUSINESS SUPPORT
Recommended links and contact numbers
There has been a variety of support packages announced by the Government.
Check the government website for advice and Cornwall Council also has some help pages to support businesses through this pandemic.
HMRC support numbers:
HMRC Employers 0300 200 3200
HMRC Employees 0300 200 3500
HMRC Self employed 0800 0195 559
Cornwall & IOS Growth Hub 01209 708660 or hello@ciosgrowthhub.com 9 am -5 pm
Online Security businesses National Cyber Security Centre or at home
PERSONAL LINKS
Cornwall Council has a help page for residents who have been affected by Coronavirus
Family Support 01872 322277 or online here. If you have urgent concerns or are worried about a child or young person’s safety, please telephone 0300 123 1116
Turn2us national charity providing financial help.
St Ives Community Fund for key needs of residents in financial difficulty now.
Stop Fraud – website that helps you spot fraud
Telephone & Internet Fraud Always check with your bank if you are not sure why you have been contacted and always question why you have received an email from someone you don’t know. Report fraud 0300 123 2040 Online security
ST IVES ARCHIVE
The fine old building, acquired by St Ives Community Land Trust to convert into six affordable flats for local people, has been a focus of life in the town since the 1830s, yet has been somewhat forgotten in recent years. So, the CLT has asked St Ives Archive to collect the history of the former parsonage and community building. Did you go to nursery there, had your wedding reception there, or went to meetings such as the WI and the camera club. What are your memories and do you have any photos? If so, please contact janetaxten@gmail.com. Read more about our history project
St Ives Archive is collecting photos taken during these extraordinary times of St Ives, Carbis Bay, Lelant and Halsetown only – in particular of places that don’t normally get recorded. Include the name of photographer, date and when and where the photographs were taken. Please don’t take photos of people who might be recognisable. You need to agree that the photos can be assigned to the Archive for future use. Please email janetaxten@gmail.com
BEREAVEMENT
Express your emotions
It’s important to express your emotions rather than bottle them up. Talk to someone you trust, or ask for help.
It’s okay not to be okay
A piece of music, a smell, a word or phrase can trigger your feelings. That’s normal. If you’re working with others, let someone know and, if it helps, take yourself away for a time.
Your loss is important
It’s normal to grieve the loss you’re experiencing and perfectly normal to feel the emotions –don’t fight them and don’t put yourself under pressure to be strong.
Give yourself time
There’s no normal timetable for grieving. Be patient with yourself and allow the process to naturally unfold.
WITH SPECIAL THANKS TO
This information is produced by the St Ives COVID coalition
St Ives CLT Charter Group, St Ives BID, The Co-op, Cornwall Council, St Ives Churches Together, Age UK Local volunteers, Volunteer Cornwall, St Ives Town Council, Stennack Social Prescribing.
Donations
Thank you to Boots for donating to the food pantries of baby milk
Special Thanks to St Ives postal workers.
Sean and his team are delivering free the latest printed leaflet to all homes in our area. You can say thanks by giving a ‘thumbs up’ when you see your postie & online
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